STORE PICKUP – Suite 302, 75 Tulip Street, Cheltenham
You can skip the shipping fees with free local pickup at Suite 302, 75 Tulip Street Cheltenham 3192, Victoria, Australia. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 9am-5pm on Monday-Friday. Please have your order confirmation email with you when you come.
FLAT RATE SHIPPING
Orders are generally shipped within 24-48 hours (Monday – Friday) using Express Australia Post. Express Aus. Post’s delivery standard is 2-3 days. Flat rate shipping fee of $16 applies to orders shipping.
Processing Time
We process orders within 2-3 business days, excluding weekends and holidays. Pre-ordered items are processed within 2-3 business days of arrival in stock as stated in our privacy policy.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
If you need any assistance with your order, please Contact us immediately at support@iotconnect.net.au. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order as stated in our privacy policy.
NOTE: We are not responsible for shipping carrier delays.
International Orders
These shipping methods do not have online tracking information.
| Shipping Options | Regular Shipping |
|---|---|
| International Shipping | Based on total order weight |
*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost.